Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Tuesday, September 10, 2013

PowerPoint business

Several years ago my manager Jamie Campbell half-jokingly told me “Yury, I am going to quit and start my own business preparing PowerPoint presentations for other people”.

He was a great salesperson and, for example, was able to sell more than one hundred TCoEs (Testing Centers of Excellence) while working for a consulting company. PowerPoint was one of his main tools and he was good at it.

Since then Jamie has started his own Test consulting company. Even though it's not a PowerPoint business, I believe that Jamie still uses his PowerPoint masterpieces as part of the new business.

The conversation with Jamie came to mind when I noticed on LinkedIn that one of Janice Mason's main services is actually the preparation of PowerPoint sales presentations.

Thus we have proof that PowerPoint presentations should not be handled by amateurs but rather should be outsourced to PowerPoint professionals.


What are you waiting for? Go and call Janice to make your business more successful!

Sunday, August 4, 2013

Why free Wi-Fi is bad for Tim Hortons business

Tim Hortons is a Canadian coffee shop chain that's bigger than McDonald’s in Canada.
Following Starbucks' example they recently introduced free WiFi.
Was it a good idea? I do not think so.

A typical Starbucks shop has just a few customers sitting around and sipping coffee. A few extra people with laptops and tablets just make this place more inviting. Apparently having free WiFi is good for Starbucks' business.

On the other hand, a typical Tim Hortons is overcrowded during peak hours. Almost all tables are often occupied by customers.
When free WiFi brought additional people who just occupy tables and do not buy coffee, many Tim Hortons shops completely ran out of free tables during peak hours (from about 8:00 AM to 3:00 PM). This led to a significant decrease in customer satisfaction (according to an unscientific survey of my friends). Quite a few regular patrons stopped coming to Tim Hortons and switched to competing chains because they were no longer able to find tables. I have not completely given up on Tim Hortons myself but I am thinking about it.

Do you still believe that free WiFi was good for Tim Hortons' business?